Thank you for shopping at Berstuk Store, where we strive to offer excellent customer service and the most creative Flower Press tips you'll find. 

On this page you will find:

• Shipping Times
• Processing Times
• Order Status & Tracking
• Shipping Restrictions

Shipping Times

Please note that if you make a purchase through the Amazon website, Amazon's shipping policy applies and delivery times and costs may differ from those specified in our policy. For any questions or concerns regarding shipping on Amazon, please contact Amazon customer service

At Berstuk Store, we offer the following shipping times to best accommodate your shopping needs.

Expedited Shipping: All orders over $50 shipping inside of the continental United States include FREE Expedited Shipping. Expedited Shipping takes between 2-3 days from the time the order is placed.

Standard Shipping: All orders under $50 ship via Standard Shipping with a flat fee of $5. Standard Shipping takes between 5-7 days from the time the order is placed.

For orders over $50 that are not inside of the continental United States, including PO Boxes, we provide FREE Standard Shipping but shipping times may take longer than 5-7 days.

Priority Shipping: We understand that sometimes you need your items as fast as possible. That is why we also offer a Priority Shipping upgrade for an additional $15, available at checkout. Priority Shipping takes between 1-2 days from the time the order is placed.

Please note that if an order is placed after 2pm PST, or over the weekend, shipment processing times will not go in effect until the following business day. 

If you need help with confirming a shipping time or getting a product expedited, contact us at info@berstuk.co.uk. 

Processing Times

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform you if your order is subject to a longer Processing Time.

The typical processing time is 1-2 Day and is in addition to shipping times.

For orders placed after 2pm PST, processing times are effective the following day.

Order Status & Tracking

After each order, you will receive an email confirming your order. That's why it's important to enter your email with your order! As soon as your order ships, you'll receive an additional email with all of your tracking details.

Can't find the email containing your order information? Send us an email to info@berstuk.co.uk. We'll get you that info right away!

Shipping to Europe

We do not ship to Europe from this website. However, we do have select products available on Amazon.co.uk. They are Prime Eligible and ship from within Canada. Check our Amazon.co.uk Storefront to see what's available in your area. 

-> Visit Amazon UK Storefront 

 

Pre-Sale Orders

Pre-sale orders are for items that are either temporarily out of stock or are new products that have yet to launch. By placing a pre-sale order, you are acknowledging that you are willing to wait until the product comes into stock in order for it to ship.

Pre-sale shipping times are just estimates and are prone to change. We do our best to keep all shipping dates as accurate as possible on our website. If you have specific questions about in-stock dates, please reach our customer service team.

All pre-sale orders must be paid in full in order to guarantee a unit of inventory. Some of these products are our best-sellers and they are shipped on a first come, first served basis. 

Returns are allowed for pre-sale orders and, as all products on our site, are eligible for our 30-day return policy from the time of delivery. For more information on returns, please see our Returns Policy or reach out to our customer service team.